What is RDM Reviews?
RDM Reviews is a product of RDM Solutions, focused on helping businesses effectively monitor their online reputation, easily respond to reviews, request reviews from happy customers, and much more. Using our suite of tools to reach your happy customers, RDM Reviews makes leaving a 5-star review for your business a stress-free, easy to use experience for the end user. It's as easy as 1-2-3!:
24/7 online review monitoring, with fast notification of negative (3-stars or less) reviews. Our team will help you craft a response to the negative review if needed, along with a weekly report of your new and existing reviews.
A mobile-friendly management tool you can use to monitor reviews, reply to reviews, and direct happy customers to multiple review sites. The options can include your Google review link, Facebook review link, Yelp review link, and more! In addition to easy ways to access your online reviews, your customers will also have the opportunity to send you a direct, private message so their feedback can be confidential.
Use our keyword tools to look at positive and negative keywords coming up in your reviews, so you can react accordingly and quickly, AND monitor your competition's reviews so you can make improve your own business and drive more customers to your brand.
How will RDM Reviews Help Your Business?
Improve Online Reviews
24/7 online review monitoring, with fast notification of negative (3-stars or less) reviews. Our team will help you craft a response to the negative review if needed, and you'll receive a report outlining your growth each week.
Get Found on Google/Search
Having good reviews helps your Google search ranking - responding to your reviews helps even more! RDM Reviews makes it easy to grow your number of reviews, and reply to each from within the review portal.
Interact with Your Customers
The tools contained in the RDM Reviews portal will allow you to reply to reviews, and view a "keyword breakdown" so you can get a feel for the positive and negative feelings customers may have, and improve your business model based on real consumer opinions!